Postage & Handling

The Spice Girls Ordering Information

• We pride ourselves on the speed of our service. As much as possible orders are processed the same day they are received. We cannot guarantee dispatch times in situations affected by circumstances beyond our control. Once the order has been processed, any changes made to your order will be treated as a new order.
• All orders must be paid for prior to shipping.
• Orders can be faxed, phoned or on the internet and the same conditions apply. All orders must be paid for in full before being dispatched.
  Our phone number is (07) 4092 5905, fax is (07) 4092 5739 or International: +617 4092 5905
• Mail Orders can be sent via our website or to Shop 2/153 Walsh Street, Mareeba 4880, Queensland, Australia.
• All orders must be checked & lodged within 7 days of receipt. Any claims, errors, or discrepancies must be reported immediately for any claim to be made.
• International orders will need to be confirmed before the order is processed, payment is charged, and then the dispatch is made. The order will be held until the customer advises the final confirmation. Advice on herbs & spices entry into your country needs to be gained by yourself from your authorities. No responsibility will be taken if once the order has been dispatched and the herbs/spices are not accepted into your country.

The Spice Girls Shipping (Postage and handling) Information

• Freight calculation is based on weight, volume and destination. We use Australia Postage for all freight except in some cases for large wholesale orders. The cost of postage will vary on the destination and for wholesale orders is calculated upon the order being ready for dispatch.
• International shipping may require legal documents for export purposes. Please check with your local shipping agent or customs agent. Goods being held, stored, or penalties incurred in processing International orders will be passed on to the buyer/importer before the order is dispatched.